Contact Us

You can cancel your subscription at any time by logging into your account and going to the subscription management section. You can also contact our support team at bookstream.shop2025@gmail.com for assistance.

We accept major credit cards, PayPal, and SEPA direct debit for customers in Germany and other EU countries. All payments are processed securely through our encrypted payment system.

After logging into your account, browse our library and add eBooks to your cart. Confirm your selection and you'll receive download links valid for 24 hours. Downloads are available in EPUB and PDF formats.

Under GDPR, you have the right to access, rectify, erase, or export your personal data. You can also object to processing or request restriction. Contact bookstream.shop2025@gmail.com for any data-related requests.

Yes, we offer a 14-day withdrawal right for new subscriptions as required by German law. Contact info@bookstream.shop within 14 days of your initial payment to request a refund.